For Assistance Call: (866) 977-3339                                       Loans up to $2500 and same day approval 

FAQ

Q: What is an ispeedy installment loan?
A: An ispeedy installment loan is a 12 month loan up to $2,500.

Q: What are the requirements for approval?
A: In order to qualify for a loan you:

  • Must have sufficient and steady income
  • Must have a weekly income greater than $300
  • Must have a valid checking account that has been open and active for at least 3 months
  • Must have direct deposit
  • Must have legal capacity to enter into a contractual obligation
  • Must have a valid email address
  • Must be at least 18 years of age
  • Must be a US citizen and resident of Illinois

 

Q: Do I need to fax any documents?
A: Typically, the approval process is paperless. However, if for some reason the information that you provide on your application cannot be verified, we may request that you provide supporting documentation via fax. We will contact you either by email or phone if this should be necessary.

Q: What are the Fees for Installment Loans?
A: The standard rate for an Installment Loan is approximately 99% Annual Percentage Rate (APR) if you qualify. If you are not in default on your loan, there are no additional fees.

Q: What if I have poor credit?
A: No problem! Unlike many other financial institutions, we do not require that you have good credit or, for that matter, any credit history at all. If you have any questions about qualifying please contact us.

Q: What's the quickest someone can receive funds?
A: We can usually approve your loan application in a matter of minutes after you submit the completed application. Once you are approved for a loan, you will receive an email notifying you to sign in to My Account and electronically sign the loan documents. Provided you sign your loan documents by 6:00pm CST, the funds are usually credited to your account by your bank the next business day. Please check with your banking institution's policy regarding funds availability on your account.

Q: When will I hear from you?
A: You will receive regular email updates throughout the process letting you know that your application has been received, the loan has been approved and when the loan proceeds have been issued. You may also sign in and select Check My Status to monitor the progress of your loan application.

Q: How do I receive the loan proceeds?
A: When you sign your loan agreement for an Installment Loan, you authorize us to deposit the approved amount directly into your checking or savings account.

Q: How do I repay the Installment Loan?
A: The Installment Loan offers you the opportunity to have payments withdrawn directly from your checking account - saving you the time and hassle of having to mail payments in! Alternately, payments in the form of a money order, cashier's check or personal check may be mailed to: iSpeedyLoans.com, Attn: Payment Processing, P.O. Box 184, Des Plaines, IL 60016

Q: How do I know the amount you withdraw from my account is the amount you say?
A: Since we are authorized to use the Federal Reserve Wire System, we must abide by the NACHA rules and regulations that regulate our use of the Automated Clearing House (ACH). The amount we withdraw from your account will be the amount that you have authorized in your loan agreement.

Q: What is an APR?
A: An APR is the annual percentage rate. The APR for our Installment Loan is approximately 99%.

Q: How do you determine the amount of money to loan me?
A: State laws generally regulate the maximum loan amount available to our customers. Within the allowed range, you qualify for a particular loan amount based on your current income and other underwriting criteria.

Q: Is my Installment Loan confidential and secure?
A: Absolutely. We transact all our loans on our secure SSL server, utilizing the industry’s highest standard. Your nonpublic information is completely confidential and protected by our company Privacy Policy.

Q: How do you determine the due date?
A: Installment Loans are 7 month loans in which amortized payments are due every pay period for the duration of the loan and, for your convenience, may be withdrawn directly from your checking account.

Q: Can I pay off my Installment Loan early without penalty?
A: Yes, you can always pay your loan back early without penalty. You may be entitled to a refund or discount of the interest, depending on the date and amount of your payment. Contact our customer service department to confirm your outstanding total balance due.

Q: In which state are you authorized to provide me an Installment Loan?
A: We are an Illinois-based Lender. You must reside in Illinois to obtain a loan from us.

Q: Do you provide Installment Loans to military personnel?
A: Unfortunately, we do not have a loan product available for active or other military personnel or their dependents at this time.

Q: Can I have more than one Installment Loan?
A: No. iSpeedyLoans.com only allows one open Installment Loan at a time.

Q: After I pay off my Installment Loan, may I receive a new Installment Loan?
A: Yes. Providing we are able to verify that the final payment on your loan was received and paid successfully.

Q: How long does it take to receive an approval or denial notice?
A: You will receive a loan decision once we have verified the application and any additional information that is required. Whenever possible, loan applications will be processed the same day and you should receive a response from us within one business day. If you have not heard from us, please sign in to Check My Status or email us at customerservice@iSpeedyLoans.com or call 866-9-SPEEDY (866-977-3339) to make sure we have received all of your documentation.

Q: How do I get copies of my loan documents?
A: Using your email address, user name and password, you can sign in to My Account to review and and/or print your loan documents.

Q: How do I sign my loan documents?
A: You will receive an e-mail notifying you if your loan has been approved. You can use your email address, user name and password to sign in to My Account to review your loan agreement and indicate your acceptance by clicking the approval button that will appear on your screen. Clicking the approval button on your screen is your electronic signature that legally binds you to the loan agreement. You must sign the agreement by 6:00 pm CST to receive your funds the next business day. If you are unable to sign your agreement, please email us at customerservice@iSpeedyLoans.com or call our customer service department at 866-9-SPEEDY (866-977-3339).

Q: How do I create a user name and password?
A: Your user name and password are items that you will establish when completing the application form. Your user name will be the email address you provide when you apply for your loan with iSpeedyLoans.com You can then use the user name and password when you visit our site to view loan documents, and to sign the loan agreement. If you wish to get another loan in the future, you can sign back in to My Account using the same username and password in order to check your loan status and speed up the loan application process.

Q: What do I do if I am a returning customer and I have lost my password?
A: Just click the “forgot password” link and enter your username (the email address that was used at the time of the application) and we will e-mail you a link that will direct you to renew your password.

Q: What if I was told my loan documents or any e-mail correspondences were sent to my email address but I have not received them? 
A: Please be aware that some email providers (or ISP's) have spam features that cause our email to be received in the Spam or Junk e-mail folders. Check these folders if you do not see our e-mail in your Inbox. It is also possible that the transmission of an email can be delayed, so please allow 30 minutes for receipt. If you still have not received the documents/correspondences, please email us atcustomerservice@iSpeedyLoans.com or call our customer service department at 866-9-SPEEDY (866-977-3339).

Q: How can I get copies of my previous loan agreements?
A: Please email us at customerservice@iSpeedyLoans.com or call our customer service department at 866-9-SPEEDY (866-977-3339).

Q: What can I do if I am ever dissatisfied with the service I receive from iSpeedyLoans.com?
A: We strive to provide a professional service to our customers. If you have a concern that is not resolved to your satisfaction, we invite you to email us at customerservice@iSpeedyLoans.com or call our customer service department at 866-9-SPEEDY (866-977-3339).

Q: How do I update my email address?
A: You may notify us of changes to your email address by signing in to your account and making the change, email us 
at customerservice@iSpeedyLoans.com or writing to iSpeedyLoans.com, 2850 Belvidere Rd, Waukegan, Illinois 60085. We will verify the change to both your old and new email addresses.